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System Administrator

  • Op locatie
    • Lier, Vlaams Gewest, België
  • IT

Functieomschrijving

Why Gudrun?

Discover Gudrun Commercial NV, proudly part of the international Natra family! As a producer of premium private-label truffles and pralines, we embrace inclusivity, cherish collegiality, and take pride in our craftsmanship. Join our passionate Squad and learn MORE about our sweet world of Belgian chocolates!

System Administrator by Gudrun

As System Administrator you will mainly be working for Gudrun, one of the three Belgian sites of Natra. As part of Natra’s IT Team, you’ll help ensure that our systems run smoothly so our colleagues across locations can focus on what they do best.

What you’ll do:

  • Being the first point of IT support  concerning hardware, software, connectivity, peripherals,… via phone, Microsoft Teams or our ticketing system;

  • You will escalate and help resolve Level 2 issues, including network, server and operating systems – related problems;

  • As an addition you’ll provide remote support for udders across other Natra locations;

  • You set up, configure and maintain laptops, desktops and other IT infrastructure;

  • You keep accurate records of incidents, solutions, and procedures in our ticketing and knowledge system

  • You maintaining the inventory of technical equipment at your site;


Occasionally you’ll travel to other offices for hands – on technical deployments or support.

What we offer:

  • Working conditions: fulltime job where you can make a difference in an international environment;

  • Values: we care about our people and our planet. Respect and sustainability are embedded in everything we do.

  • Fringe Benefits: Besides your salary we offer a wide range of fringe benefits such as meal vouchers, eco vouchers hospitalisation insurance, group insurance and 6 additional days off with the possibility to save extra vacation days.

Vereisten

  • Language skills: Dutch is your native language. Furthermore you have a high level of the English language, both written and spoken;

  • Experience: You have a minimum of 2 years’ experience in an IT Help Desk environment.

  • Personality: Being a real  problem solver with excellent communication and interpersonal skills along with the necessary patience;

  • Knowledge:

    • Networking (VLANs, VPN, DNS, DHCP).

    • Microsoft 365, Azure.

    • Windows Server: Active Directory, group policies, remote desktop services, etc.

    • Virtualization environments: (VMware, Nutanix).

    • Backup tools: (Veeam, Cohesity)

    • Scripting: Familiarity with PowerShell for automation and troubleshooting.

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